The tour operator who canceled two flights leaving more than 100 Liverpool FC supporters stranded in Liverpool today has apologized for the ‘inconvenience’.
WorldChoice Sports have posted a public apology on their social media pages after canceling two flights from Liverpool John Lennon Airport this morning. Many fans traveling to Paris for the LFC Champions League final against Real Madrid were angry and disappointed as their flights were cancelled.
An airport spokesperson told ECHO that two WorldChoice Sports flights had been canceled and one had been replaced. The tour operator also managed to board a “majority” of people on other flights.
READ MORE: Liverpool FC fan fears ’empty seats’ in Paris final as tour operator’s flight is canceled
But 129 people, many of whom had tickets to the match, were unable to board and had to return home. One fan told ECHO he was ‘not on’ and feared there were ’empty seats’ in the stadium.
WorldChoice Sports has now apologized for the “inconvenience”. The tour operator previously drew criticism in 2018 after blaming the airport’s lack of landing spots for canceling three flights to Kyiv.
Widnes-based WorldChoice Sports said the Paris flights were canceled after being “very poorly received by the broker and the airline”. The company promised it would refund people in the coming days.
A WorldChoice Sports spokesperson said: “If your flight has been cancelled, please accept our apologies. Fortunately, this only affected a small number of passengers.
“This was due to issues beyond our control. Rest assured that we will issue a full refund within the next few days. We were very disappointed with the broker and the airline. Please accept our sincerest apologies for the inconvenience.”