Growing payment orchestration provider BR-DGE today announced a new partnership with leading UK luxury tour operator Kenwood Travel.
This partnership equips Kenwood Travel with the latest payment orchestration technology to deliver a seamless, first-class online payment experience to customers. The luxury tour operator now has access to BR-DGE’s market-leading platform of over 300 payment and technology providers through a single point of integration.
As the travel industry recovers, OTAs and airlines have encountered a number of payment issues that are impacting margins and business resources. Payment failure and cart abandonment rates remain high as airlines and travel providers grapple with an ever-changing and fragmented payment landscape. BR-DGE research found that more than 13.4% of online transactions in the travel, tourism and leisure sectors fail. BR-DGE has worked with Kenwood Travel to improve the checkout journey for customers, ensuring they have a frictionless end-to-end luxury experience and greater choice through a range of methods alternative payment methods.
With dynamic routing and connections to the entire payments ecosystem, BR-DGE’s platform reduces payment failures and supports the changing payment needs of travel providers and their customers. . Kenwood Travel will further benefit from the dual acquisition which spreads payment risk across providers, providing strong business resilience as the travel market rebounds. Additionally, overloading corporate cards with innovative workflows will increase authorization and optimize operational costs for the luxury tour operator. For travel providers like Kenwood Travel, integrating BR-DGE is a quick and easy process, and enables them to innovate at scale.
Commenting on the partnership, Emily Whalley, Senior Travel Specialist at BR-DGEsaid: “Kenwood Travel has a proven track record of delivering a first-class vacation experience and offering the best in the industry when it comes to luxury travel. After the pandemic, holidaymakers and passengers are increasingly looking for flexibility, choice and personalization in the customer journey and at checkout.
“We are excited to bring our payments orchestration technology to Kenwood Travel so they can meet this demand and deliver a first-class, end-to-end payment experience that caters to their luxury vacation customers. .”
Niranjan Manivasagam, IT and Operations Director at Kenwood Traveladded: “Kenwood Travel is delighted to announce that we are now partners with BR-DGE, a premium technology, providing our customers with a better payment experience.”